WHAT DOES SAVINGS BANK OF MENDOCINO COUNTY
Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.
|The types of personal information we
collect and share depend on the product or service you have with us. This
information can include:
When you are no longer our customer, we continue to share your information as described in this notice.
|All financial companies need to share customers' personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers' personal information; the reasons Savings Bank of Mendocino County chooses to share; and whether you can limit this sharing.|
|Reasons we can share your personal information||Does Savings Bank share?||Can you limit this sharing?|
|For our everyday business
such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus
|For our marketing
to offer our products and services to you
|For joint marketing with other financial companies||No||We don’t share|
|For our affiliates' everyday business
information about your transactions and experiences
|No||We don’t share|
|For our affiliates' everyday
information about your creditworthiness
|No||We don’t share|
|For nonaffiliates to market to you||No||We don’t share|
|Call 707-462-6613 or 1-866-774-8220 or go to www.savingsbank.com|
|Who we are|
|Who is providing this notice?||Savings Bank of Mendocino County|
|What we do|
|How does Savings Bank protect my personal information?||
To protect your personal information from unauthorized access and use, we use security measures that comply with federal laws. These measures include computer safeguards and secured files and buildings.
How does Savings Bank collect my personal information?
We collect your personal information, for example, when you
We also collect your personal information from others, such as credit bureaus, affiliates, or other companies.
|Why can't I limit all sharing?||
Federal law gives you the right to limit only
State laws and individual companies may give you additional rights to limit sharing.
Companies related by common ownership or control. They can be financial and nonfinancial companies.
Companies not related by common ownership or control. They can be financial and nonfinancial companies.
A formal agreement between non affiliated financial companies that together market financial products or services to you.
This policy was last updated on July 31, 2023
We want you to understand the types of information we access, collect, use, store, and transfer (“Process”) through our mobile banking application (our “App”), including when you are using the App as well as when the App is running in the background. Be assured the App Processes your information only for the following limited purposes:
We will always ask for your consent before using your information for a purpose that isn’t covered in this Policy.
Information you enter or provide to us
When you register, access, and use the App, you provide us with personal and sensitive information that includes your name, password, government identifiers like your social security number (SSN) or drivers’ license number, phone number, email address, physical or mailing address, financial information, payment information, payment card information, and credit information.
Other information we collect as you use our App
The information we collect includes unique identifiers, browser type and settings, device type and settings, operating system, mobile network information including carrier name and phone number, and application version number. We also collect information about the interaction of your other apps, browsers, and devices with our digital banking services.
Additionally, and as described in more detail below, your device may periodically contact our backend digital banking systems to provide information about your device and connection to the digital banking services. This information may include things like your device type and carrier name, crash reports, which apps you have installed, and, depending on your device settings, other information about how you are using your mobile device.
We collect information about your activity in connection with our App, in order to better understand:
The activity information we collect may include:
This information enables us to improve, modify, or expand the services, features, and experience delivered through the App as well as to support in-App messaging, deliver user guides and polls, and optimize performance of the App. Additionally, and in particular, this information also enables us to detect and flag suspicious or potentially fraudulent activity.
Your device and other apps
We access and collect information related to your device and other Apps along with associated data. This information may be collected both while you use the App and while the App is running in the background or is otherwise not in use.
Information we process concerning your device and other Apps includes:
Additionally, if our App needs to access protected features of your device, then you will have an opportunity to provide consent. In the event that you decline to provide express consent, then the App will not be permitted to access data gated by your device’s permissions model. Without your express consent, the App will not allow use of the protected feature or related data.
If and when our App accesses your:
then all related data is treated as personal or sensitive data subject to this Policy.
Restricted permissions accessed by our App include:
Sharing your information
Our App will only share information with third parties with your consent, for the purpose of providing you with Services, or for the other ancillary purposes described in this Policy.
Our App Processes your financial or payment information or government identification numbers and will never publicly disclose any personal and sensitive user data related to financial or payment activities or any government identification numbers.
Our App may Process non-public phonebook or contact information, and we do not allow unauthorized publishing or disclosure of your or others’ non-public contacts.
Our app includes third-party code and SDKs that may collect personal and sensitive user data solely for the purposes described in this Policy. All third-party providers of code and SDKs will Process your data in accordance with this Policy and all applicable law and standards.
Neither we nor our third-party providers will ever sell your personal and sensitive data Processed by the App.
The App may also transfer data as necessary for legal reasons including compliance with a valid governmental request, applicable law, or as part of a merger or acquisition with legally adequate notice to users.
The App handles all personal and sensitive user data securely, including transmitting it using modern cryptography.